Custom Domain Guide

Your website is hosted and ready to go — now it's time to connect your own custom domain!

This guide walks you through the entire process of configuring your domain to point to your website hosted on our platform.

🔐 Access Domain Settings

1. Log in to your account at: https://partners.wlbl.cloud/
2. Navigate to: Settings → Domains
3. You'll see two options:

Two Options

Option 1: Use Nuitee's Domain

The quickest option — no setup required!

Your portal is instantly available at a subdomain like yourcompany.nuitee.link.

• ✅ No DNS configuration needed
• ✅ Edit the subdomain name anytime (hover and click the pencil icon)
• ✅ Always secure with HTTPS
• ✅ Ready to use immediately

Option 2: Use Custom Domain

Use your own domain for a fully branded experience (e.g., www.mysaasplatform.com or booking.yourcompany.com).

• Requires adding DNS records to your domain provider
• SSL certificate is automatically provisioned

🌍 Setting Up a Custom Domain

Step 1: Enter Your Domain

1. Select the Use Custom Domain card
2. Enter your domain (e.g., mysaasplatform.com or www.mysaasplatform.com)
3. Click Next

After saving, the DNS Configuration section will appear with the records you need to add.

Step 2: Add DNS Records

Expand the DNS Configuration section to see your records.

2a. Log in to your domain provider

Sign in to your domain registrar (GoDaddy, Namecheap, Cloudflare, etc.) and open the DNS Management panel for your domain.

2b. Add the records shown

Copy each record exactly as displayed:

💡

Tip: Use the copy button next to each value to avoid typos.

Step 3: Verify

After adding all records:

1. Click the Verify button
2. Wait for confirmation

If records aren't found yet, DNS propagation may take 15 minutes to 48 hours. You can safely leave the page — we'll continue checking in the background.

📋 Example DNS Records

For Subdomain (e.g., www.mysaasplatform.com)

💡

Note: Subdomains only require CNAME records.

For Root Domain (e.g., mysaasplatform.com)

💡

Note: Root domains include CNAME records for SSL validation + 4 A records for routing.

⚠️ Getting Records Right

Host Name Format

Your DNS provider usually appends your domain automatically:

❌ Don't enter the full domain in the host field — it may duplicate.

CNAME Trailing Dots

Some providers require a trailing dot on CNAME values to mark them as fully qualified domain names (FQDNs):

If verification fails, try adding the trailing dot.

Cloudflare Users

Set records to DNS only (gray cloud icon), not Proxied (orange cloud icon).

Root Domain Setup

If using a root domain (e.g., yourcompany.com instead of www.yourcompany.com):

• You'll see A records (4 IP addresses) in addition to CNAME records
• Add all 4 A records with host @
• Use the Include www checkbox to also support www.yourcompany.com

🔐 CAA Record Errors

If you see a CAA error, your domain has a DNS setting that blocks our SSL certificates.

Fix: Add these CAA records to your DNS:

Then:

1. Disconnect your domain (click trash icon)
2. Re-add the domain
3. Add the new validation records that appear

Refreshing Records

If you need updated DNS records:

1. Expand the DNS Configuration section
2. Click the Refresh button
3. Add any new records that appear

Disconnecting

To remove a custom domain:

1. Click the trash icon next to your domain
2. Confirm in the dialog
3. Your portal switches back to the Nuitee subdomain

✅ Validation Tips

• Use https://dnschecker.org to verify DNS visibility globally
• DNS propagation may take 15 minutes to 24 hours
• Always use the copy button to avoid typos

🛠️ Troubleshooting

Records not found?

• Wait 15-30 minutes and click Verify again
• Check dnschecker.org to see propagation status
• Double-check you copied values exactly (no extra spaces)

SSL certificate failed?

• Make sure all CNAME records are added
• Check for CAA record issues (see above)
• Try disconnecting and re-adding the domain

Verification keeps failing?

• Ensure CNAME values have trailing dots if required
• Cloudflare users: disable proxy (use gray cloud)
• Regenerate DNS records by removing and re-adding the domain

Still stuck?

• Contact support with your domain name and any error messages

🎉 You're Done!

Once validation is complete:

• Your domain is live and secure with HTTPS
• Your site is now served via your custom domain
• The navbar will update to show your new domain