Logging, Monitoring & Incident Response

LiteAPI maintains logging, monitoring, and incident response processes designed to detect, respond to, and mitigate security and operational incidents in a timely manner.

Security Logging

LiteAPI generates and retains logs for security and operational purposes, including:

  • API access and request metadata
  • Authentication and authorization events
  • System and application errors
  • Administrative and operational activities

Logs are used to support security investigations, troubleshooting, and compliance requirements.

Sensitive data is not intentionally logged.


Monitoring and Alerting

LiteAPI continuously monitors its systems to detect anomalies, performance issues, and potential security events.

Monitoring capabilities include:

  • Availability and uptime monitoring
  • Error rate and performance monitoring
  • Detection of unusual or suspicious activity
  • Automated alerts to on-call personnel

Monitoring systems are designed to enable rapid detection and response.


Incident Response Process

LiteAPI maintains an incident response process to address security incidents, including:

  1. Detection and identification of the incident
  2. Containment and mitigation to limit impact
  3. Investigation and remediation to resolve root causes
  4. Recovery of affected systems and services
  5. Post-incident review to improve controls and processes

Incidents are handled according to their severity and potential impact.


Customer Notification

In the event of a security incident that materially affects customer data or service availability:

  • LiteAPI will notify affected customers without undue delay
  • Notifications will include relevant information known at the time
  • Updates may be provided as the incident is investigated and resolved

Notification obligations are handled in accordance with applicable legal and contractual requirements.


Log Retention

Logs are retained for a limited period appropriate to their purpose, including:

  • Security monitoring
  • Incident investigation
  • Legal and compliance obligations

Retention periods vary by log type and are reviewed periodically.


Continuous Improvement

LiteAPI uses lessons learned from incidents and monitoring data to:

  • Improve detection capabilities
  • Strengthen preventive controls
  • Update operational procedures