Getting Access to Flights

What you can build

With the Flights API, you can:

• Search for available flights between destinations
• Retrieve pricing and fare details
• Present flight options to users
• Allow users to select seats and add baggage
• Complete flight bookings

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How Flights differ from Hotels

Flights follow a stricter access and operational model than Hotels.

• Data does not mirror production
• Data is quite limited in sandbox--Use E2E (Nuitee Air) for best results
• Production access must be explicitly approved or activated
• Booking flows and capabilities are more constrained

If you are familiar with the Hotels API, do not assume the same behavior applies.

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Access & Environments

Understanding how access works is critical before integrating Flights.

Authentication

Flights uses the same API key and authentication method as the Hotels API (X-API-Key). No additional credentials are required once access is enabled for that key’s environment. Flights can be enabled in the Nuitee Connect Whitelabel product, but Whitelabel flights are not enabled by default. You must request or activate Whitelabel access.

Environments

Flights supports two environments:

• Sandbox
• Production

Sandbox

Sandbox access is enabled by default for new accounts and uses the same sandbox key as hotels (sand_…).

What to expect:

• Non-production flight data
• Limited accuracy in pricing and availability
• Inconsistent or incomplete results in some cases
• It is HIGHLY recommended to test with the test E2E (Nuitee Air) provider, which has better sandbox data than other providers.

Use it for:

• Testing request and response structure
• Building and validating your integration
• Completing an end-to-end integration before requesting production access

Important: Sandbox should not be used to validate real-world pricing or availability.

Production

Production access is not enabled by default and requires approval or self-serve activation after your Connect account is in production mode. Use your production API key (prod_…) only after production Flights access is granted.

Access must be activated by the Nuitee team (or via the dashboard activation path) due to:

• Provider restrictions
• Stricter rate limits
• Commercial considerations

You may be asked to provide:

• Your use case
• Expected usage or traffic
• Access or proof of a working sandbox integration

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How to request access

To get production or Whitelabel access:

1. Go to the Nuitee Connect dashboard
2. Prefer Flights → Introduction when your account is already in production mode — confirm activation to unlock production Flights and enable flights on your Whitelabel projects
3. Or use Request Assistance → Flights access and say whether you need production API access, Whitelabel, or both
4. If you are still on a sandbox-only Connect account, complete Go live / production mode first — activation is blocked until then

Include:

• Your use case
• Whether you need production API access, Whitelabel, or both

After Whitelabel flight access is granted, open each hosted project’s Settings → Configuration and turn Enable Flight on (optional AI Flights search). Appearance → Flights only customises modules after the product is available.

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Common Issues

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Next Steps

• Call Flights endpoints with your sandbox key to begin development (sandbox is on by default)
• Build your integration using Flights endpoints as listed in our API Reference
• Activate or request production access when you are ready to go live
• For Whitelabel, enable Enable Flight on each project after Whitelabel access is unlocked